Selux

This Pri­vacy Sta­te­ment was publi­shed on 15^th May 2018.

Selux UK Ltd are com­mit­ted to pro­tect and respect your pri­vacy in com­pliance with EU- Gene­ral Data Pro­tec­tion Regu­la­tion (GDPR) 2016/679, dated 27^th April 2016. This pri­vacy sta­te­ment explains when and why we col­lect per­so­nal infor­ma­tion, how we use it, the con­di­tions under which we may disclose it to others and how we keep it secure. This Pri­vacy Sta­te­ment applies to the use of our pro­ducts and to our sales, mar­ke­ting and custo­mer con­tract ful­fil­ment acti­vi­ties. It also applies to indi­vi­duals see­king a job at Selux UK Ltd.

Who are we?

Selux UK Ltd mana­ges the spe­ci­fi­ca­tion and sales of lighting pro­ducts. Our company’s office is loca­ted in Lea­ming­ton Spain the United King­dom while our parent com­pany, Selux AG, is based in Berlin, Ger­many. The com­pa­nies’ regi­ste­red office address is 31 St John’s, Wor­ce­ster, WR2 5AG,

Selux UK Ltd is the data con­trol­ler. Due to our size we are exempt from the requi­re­ments for a dedi­ca­ted Data Pro­tec­tion Offi­cer but we can be con­tac­ted by email at enquire@​selux.​co.​uk.

When do we col­lect per­so­nal data about you?

• When you are pur­cha­sing our pro­ducts.
• When you inte­ract with us in person via email or through our web­si­tes.
• We may col­lect per­so­nal data if it is con­si­de­red to be of legi­ti­mate inte­rest, and if this inte­rest is not over­rid­den by your pri­vacy inte­rest and where there is an esta­bli­shed mutual inte­rest bet­ween you and Selux UK
• If used for emar­ke­ting we always ensure that expli­cit opt-in con­sent is esta­bli­shed befo­re­hand.

Why do we col­lect and use per­so­nal data?

We col­lect and use per­so­nal data mainly to per­form direct sales, direct mar­ke­ting and custo­mer ser­vice. We also col­lect data about sup­pliers, part­ners and per­sons see­king a job or wor­king in our com­pany.

We may use your infor­ma­tion for the fol­lo­wing pur­po­ses:

• Send you mar­ke­ting com­mu­ni­ca­tions which you have reque­sted. These may include infor­ma­tion about our pro­ducts and ser­vi­ces, events, news and acti­vi­ties. This com­mu­ni­ca­tion is sub­scrip­tion based and requi­res your con­sent.
• Send you infor­ma­tion about the pro­ducts and ser­vi­ces that you have pur­cha­sed from us.
• Per­form direct sales acti­vi­ties in cases where legi­ti­mate and mutual inte­rest is esta­bli­shed.
• Reply to a ​‘Con­tact me’ or other web forms you have com­ple­ted on selux​.com/​g​br/en (e.g. to down­load a whi­te­pa­per).
• Follow up on inco­ming requests (custo­mer sup­port, emails, chats, or phone calls).
• Per­form con­trac­tual obli­ga­tions such as order con­fir­ma­tion, invoi­ces, remin­ders and simi­lar infor­ma­tion requi­red for the pur­po­ses of com­ple­ting pro­jects and con­tracts. The con­tract may be with Selux UK Ltd direc­tly or with a Selux UK Ltd part­ner.
• Notify you about any disrup­tions to our ser­vi­ces (system mes­sa­ges).
• Con­tact you to con­duct sur­veys about your opi­nion on our pro­ducts and ser­vi­ces.
• Pro­cess a job appli­ca­tion.

Our legal basis for col­lec­ting per­so­nal data

Col­lec­ting per­so­nal data based on con­sents

The col­lec­tion of per­so­nal data based on con­sent from the data sub­ject will be done by using ​“Con­sent Forms” that will store docu­men­ta­tion rela­ted to the con­sent given by the indi­vi­dual. Indi­vi­dual con­sents will always be stored and docu­men­ted in our systems.

Col­lec­ting per­so­nal data based on con­tracts

We use per­so­nal infor­ma­tion for ful­fil­ling our obli­ga­tions rela­ted to con­tracts and agree­ments with custo­mers, part­ners and sup­pliers.

Col­lec­ting per­so­nal data based on legi­ti­mate inte­rest

We may use per­so­nal data if it is con­si­de­red to be of legi­ti­mate inte­rest, and if the pri­vacy inte­rests of the data sub­jects do not over­ride this inte­rest. Nor­mally, to esta­blish the legal basis for data col­lec­tion, an assess­ment has been made during which a mutual inte­rest bet­ween Selux UK Ltd and the indi­vi­dual person has been iden­ti­fied. This legal basis is pri­ma­rily rela­ted to our sales and mar­ke­ting pur­po­ses. We will always inform indi­vi­duals about their pri­vacy rights and the pur­pose for col­lec­ting per­so­nal data.

What type of per­so­nal data is col­lec­ted?

We col­lect name, phone number, title and email address, in addi­tion to your company’s name and con­tact infor­ma­tion. We may also col­lect feed­back, com­ments and que­stions recei­ved from you in ser­vice-rela­ted com­mu­ni­ca­tion and acti­vi­ties, such as mee­tings, phone calls, docu­ments, and emails.

If you apply for a job at Selux UK Ltd, we col­lect the data you pro­vide during the appli­ca­tion pro­cess.

Selux UK Ltd does not col­lect or pro­cess any spe­cial cate­go­ries of per­so­nal data, such as public unique iden­ti­fiers or sen­si­tive per­so­nal data.

How long do we keep your per­so­nal data?

We store per­so­nal data for as long as we find it neces­sary to fulfil the pur­pose for which the per­so­nal data was col­lec­ted, while also con­si­de­ring our need to answer your que­ries or resolve pos­si­ble pro­blems, to comply with legal requi­re­ments under appli­ca­ble laws, to attend to any legal claims/​complaints, and for safe­guar­ding pur­po­ses.

This means that we may retain your per­so­nal data for a rea­so­na­ble period of time after your last inte­rac­tion with us. When the per­so­nal data that we have col­lec­ted is no longer requi­red, we will delete it in a secure manner.

Your rights to your per­so­nal data

You have the fol­lo­wing rights with respect to your per­so­nal data:

• The right to request a copy of your per­so­nal data that Selux UK Ltd holds about you.
• The right to request that Selux UK Ltd cor­rects your per­so­nal data if inac­cu­rate or out of date.
• The right to request that your per­so­nal data is dele­ted when it is no longer neces­sary for Selux UK Ltd to retain such data.
• The right to with­draw any con­sent to per­so­nal data pro­ces­sing at any time. For exam­ple, your con­sent to receive e-mar­ke­ting com­mu­ni­ca­tions:
• The right to request that Selux UK Ltd pro­vi­des you with your per­so­nal data and, if pos­si­ble, to pass on this infor­ma­tion direc­tly (in a por­ta­ble format) to ano­ther data con­trol­ler when the pro­ces­sing is based on con­sent or con­tract.
• The right to request a restric­tion on fur­ther data pro­ces­sing, in case there is a dispute in rela­tion to the accu­racy or pro­ces­sing of your per­so­nal data.
• The right to object to the pro­ces­sing of per­so­nal data, in case data pro­ces­sing has been based on legi­ti­mate inte­rest and/​or direct mar­ke­ting.

Any query about your Pri­vacy Rights should be sent enquire@​selux.​co.​uk.

The use of coo­kies and bea­cons

We use coo­kies and to col­lect infor­ma­tion as you navi­gate the company’s web­site hosted by our parent com­pany Selux AG and their pri­vacy sta­te­ment covers their use.

This infor­ma­tion is used to make web­si­tes work more effi­cien­tly, as well as to pro­vide busi­ness and mar­ke­ting infor­ma­tion to the owners of the site, and to gather such per­so­nal data as bro­w­ser type and ope­ra­ting system, refer­ring page, path through site, domain of ISP, etc. for the pur­po­ses of under­stan­ding how visi­tors use a web­site. Coo­kies and simi­lar tech­no­lo­gies help us tailor our web­site to your per­so­nal needs, as well as to detect and pre­vent secu­rity threats and abuse. If used alone, coo­kies and web bea­cons do not per­so­nally iden­tify you.

Do we share your data with anyone?

We do not share, sell, rent, or trade your infor­ma­tion with any third par­ties without your con­sent, except from what is descri­bed below:

Third-party Ser­vice Pro­vi­ders wor­king on our behalf:

We may pass your infor­ma­tion on to our sub-con­trac­tors and other asso­cia­ted orga­ni­za­tions with the pur­pose of them pro­vi­ding ser­vi­ces to you on our behalf.

If requi­red by law:

We will disclose your per­so­nal infor­ma­tion if requi­red by law or if we, as a com­pany, rea­so­na­bly believe that disclo­sure is neces­sary to pro­tect our company’s rights and/​or to comply with a judi­cial pro­cee­ding, court order or legal pro­cess. Howe­ver, we will do what we can to ensure that your pri­vacy rights con­ti­nue to be pro­tec­ted.

Chan­ges to this Pri­vacy Sta­te­ment

Selux UK Ltd reser­ves the right to amend this Pri­vacy Sta­te­ment at any time. The appli­ca­ble ver­sion will always be found on our web­si­tes. We encou­rage you to check this Pri­vacy Sta­te­ment occa­sio­nally to ensure that you are happy with any chan­ges.

If we make chan­ges that signi­fi­can­tly alter our pri­vacy prac­ti­ces, we will notify you by email or post a notice on our web­site prior to the change taking effect.

Your right to com­plain with a super­vi­sory autho­rity

If you are unhappy with the way in which your per­so­nal data has been pro­ces­sed, you may, in the first instance, con­tact enquire@​selux.​co.​uk.

If you remain dis­sa­ti­sfied, then you have the right to apply direc­tly to your natio­nal super­vi­sory autho­rity for a deci­sion. The super­vi­sory autho­ri­ties can be con­tac­ted at:

United King­dom for Selux UK Ltd
Infor­ma­tion Commissioner’s Office (ICO)
https://​ico​.org​.uk/

Berlin, Ger­many for Selux AG
Each indi­vi­dual German state has a Data Pro­tec­tion Autho­rity which is respon­si­ble for the enfor­ce­ment of data pro­tec­tion laws and com­pe­tent in respect of data con­trol­lers esta­bli­shed in the rele­vant state. The Berlin Com­mis­sio­ner for Data Pro­tec­tion and Free­dom of Infor­ma­tion can be rea­ched at:
https://www.datenschutz-berlin.de//index.html